Computer

To install and run Instant Team client, you will need a computer satisfying these minimum requirements:

• operating system: Microsoft Windows 2000/XP/Vista/7, Intel based Mac OS X Leopard/Snow Leopard/Lion or one of the current Linux distributions
• processor: Intel Pentium or better
• memory: 256MB RAM or more
• disk: 100MB free or more
  

Connectivity

In order to use Instant Team Trial and Instant Team Hosted, you need a permanent Internet connectivity that will not block outgoing TCP connections to port 5370. Alternatively, communication can be tunneled over the standard HTTP protocol that uses only port 80.

If you are unable to connect to an Instant Team server, follow these steps:

• Check that you Internet connectivity is functioning properly (you can try to connect to other Internet services, like a public website).
• Check that you have not modified the server address in the login dialog box. It should display hosted.instant-team.com.
• Try using the HTTP protocol instead of the default Sockets (you can switch protocols in the Login dialog).
  
• Check that you firewall or proxy does not block outgoing TCP connections to port 5370. Check with your network administrators what is the current policy. Enabling outgoing connections should not open any vulnerability in your network, because incoming connections to these ports may remain blocked.
• Conctact our support at support@heaven-industries.com to help you with the problem.